Withdrawal
How to Withdraw Your Winnings
Withdrawing funds from 8ktop is just as simple as making a deposit. You can request a withdrawal of any available balance in your account whenever you like. The minimum withdrawal amount is BDT 500, and you can withdraw up to BDT 50,000 per day.
Withdrawal requests via Mobile Pay or Nagad are typically processed within 15–30 minutes. Bank transfers may take up to 1 business day. Please note that withdrawals are generally made through the same method used for your deposit — this is part of the platform's anti-money laundering policy.
What to Confirm Before Withdrawing
- Check that KYC verification is complete — it is mandatory for large withdrawals
- Check whether the wagering requirement on your bonus balance has been met
- Make sure the number you're withdrawing to is registered in your own name
- Withdrawals from one 8ktop account can only be made to a single mobile wallet
Quick Tip: Bank transfer withdrawals made at night or on public holidays may be processed on the next business day. Mobile wallet withdrawals are available 24/7.
Track Your Withdrawal Progress
In the "Transaction History" section of your 8ktop dashboard, you can track the status of every withdrawal — Pending, Processing, or Completed. If a transaction stays in "Processing" for more than 24 hours, contact support with the transaction ID.
Security
How Secure Are Payments at 8ktop?
Security is the biggest concern when transacting money online — and rightly so. 8ktop takes this very seriously. Every transaction is protected by SSL (Secure Socket Layer) encryption, meaning your data cannot be read or tampered with while in transit.
8ktop also supports two-factor authentication (2FA). Once enabled, you'll need to verify an OTP each time you log in or make a withdrawal, adding an extra layer of protection to your account. Even if someone gets hold of your password, they won't be able to get in without the OTP.
Core Security Features
SSL Encryption
All data is encrypted with 256-bit SSL.
Two-Factor Authentication (2FA)
An extra layer of OTP-based security.
Real-Time Monitoring
Suspicious activity is detected automatically.
KYC Verification
Every user's identity is verified.
Details
Learn more about payments
Making payments on online gaming platforms in Bangladesh has never been easier. A few years ago, people were hesitant to send money online — but today, transactions through Mobile Pay or Nagad are done in seconds. 8ktop is built around exactly this convenience, integrating all the payment methods Bangladeshis are already familiar with so that even first-time users can get started without any hassle.
It's normal to feel a little nervous making your first deposit — but 8ktop's deposit system is designed with clear guidance at every step. If you get stuck, live chat support is just a few minutes away. The support team speaks Bengali, so there's no language barrier.
One important thing to keep in mind — 8ktop will never call users directly to ask for payment details. If someone contacts you claiming to be from 8ktop and asks for your PIN or OTP, it's a scam. Always log in through the official website to make deposits, and report anything suspicious to support right away.
First Deposit Bonus
First-time depositors on 8ktop are eligible for a welcome bonus. A set percentage bonus is typically added to your account based on your first deposit amount. You can use the bonus balance to play games, but a wagering requirement must be met before withdrawal. Check the Terms & Conditions page for full bonus details.
Warning: Do not deposit through any third party. Only use a mobile number or bank account registered in your own name. Payments made from another person's account may be cancelled.
What to Do If a Payment Fails
Payments can sometimes be delayed due to network issues or bank gateway problems. There's no need to panic. Wait 30 minutes first — most cases resolve on their own. If your balance still hasn't updated, contact us via live chat with your transaction ID and a screenshot. 8ktop's finance team typically investigates and resolves the issue within 1–2 hours.
